Welcome to ASN's Employee Support Portal

A guide to key features of the Employee Support Portal

Anyone can submit a ticket to ASN. Tickets can be anything you need to communicate with ASN about. You can ask questions, send feedback, or submit information. You can also [create an account](https://asn.ladesk.com/915599-How-to-Create-a-User-Account) to track your tickets, but it's not required. You can submit training, insurance, forms, and other documentation as a ticket instead of sending it by email. It will end up in the same place as the email. These instructions cover the Submit Ticke...

A user account will allow you to see tickets you have submitted to ASN's ticketing portal (including from other sources like email and trainings) and submit new tickets automatically under your name and email. Follow these steps to create your account. - Click [HERE](https://asn.ladesk.com/login#register) to open the Registration page in a new window (so that you will still have these instructions available). - Enter the email that you want to use for communicating with ASN as your Username. - ...

Ticket(s) you have submitted through ASN's ticketing portal, or using the email(s) associated with your account, will be available for viewing under My Tickets on your Employee Support Portal. Follow these steps to view your ticket(s). (You [must register](https://asn.ladesk.com/915599-How-to-Create-a-User-Account) for an Employee Support Portal account in order to see past tickets.) - Click My Tickets at the top of the screen. (If you haven't logged in yet, you will be prompted to log in to yo...