How to Create a User Account

Home > How to Create a User Account

A user account will allow you to see tickets you have submitted to ASN's ticketing portal (including from other sources like email and trainings) and submit new tickets automatically under your name and email. Follow these steps to create your account.

  1. Click HERE to open the Registration page in a new window (so that you will still have these instructions available).
  2. Enter the email that you want to use for communicating with ASN as your Username.
  3. Enter your first and last name in the Name field (you can use the name you prefer to go by).
  4. Click Register.
  1. You should see a "Registration successful." message on the page, which prompts you to check the email that you just entered.
  1. Check your email for a message that says "Welcome to our Support Portal!"
    1. It will come from support@mail.asn.ladesk.com. If you don't see it quickly, also check your spam or junk folder.
  1. In the email, click Setup your password.
  1. Enter the Password you want to use for the Employee Portal.
  2. Repeat the password.
  3. Click Login.
  1. Congrats, you're logged into your ASN Employee Support Portal account!

    Now you can access your own tickets through My tickets in the top menu. Even though you just created the account, we may already have tickets associated with your email address. Check it out!
 
Updated:

Other Articles