Critical Incident for Major Medical & Questionable Activities
This is a serious event that needs to be reported and handled right away to keep a person safe and to stop it from happening again. These events must be written down and dealt with in a careful, organized way. Some examples of critical incidents are:
Someone trying to hurt themselves (like attempting suicide)
A staff member possibly hurting or not taking care of someone
A person running away and being gone for more than two hours
Using force to control someone (called a "restrictive intervention")
A person dying
A person getting arrested
Incident
An incident is something that happens suddenly and is not expected. It can interrupt normal activities and might be dangerous or cause a problem. Some incidents are small, while others are more serious and may need to be looked into, written down, and fixed.
Incident Report
This is a written paper (or digital form) that tells what happened during an incident. It includes the date, time, place, who was involved, what happened, and what was done afterward. Incident reports help make sure everything is handled properly and that safety can be improved in the future.
Non-Reportable Incident
This is something that happens but isn’t serious enough to report to outside officials. Even though it may be a small issue, it should still be written down and saved in the person’s file in Setworks. It helps staff keep track of things and try to stop problems before they get worse.
Reportable Incident
This is a serious event that must be reported to a boss, government agency, or safety team. It may include:
Someone getting badly hurt
Abuse or neglect
Danger to safety
Breaking the rules
If someone dies
If any type of force or restraint is used on a person
These incidents are important to report to keep people safe and follow the rules.
Witness Participation Form
This is a form that a staff person fills out when they see something happen to a person receiving services. If someone else, like a Supports Coordinator, knows exactly what happened, they can fill it out too. The form must be filled out and sent in within four hours to the management team, who will make sure the right people are told about the incident.