What are Activity Records?
Activity records in Setworks are your timesheet. They must be signed by you and your manager for you to be paid for the time. Most activity records also document the services we provide to individuals (these are "billable" records). They must be completed correctly before they can be signed. They are entered in Setworks as Appointments, which you will convert and fill out.
What are the expectations for Activity Records?
ANY staff providing Direct Support to an individual receiving services from ASN is expected to complete daily documentation to account for the services provided. This documentation should be completed by the end of your shift of support (Issues with completing the documentation should be immediately brought to the attention of your Division's Support Coordinator).
What should be included in an Activity Record?
The activity record should identify the following: Specific supportive living activities performed; The relationship of the activities to the individual's goals and objectives including progress or lack of progress.
How often do I need to complete Activity Records?
Activity Records must be completed daily after each shift. Incomplete or missing Activity Records may cause pay delays. Activity Record completion after the end of each shift assists in maintaining compliance and record accuracy.
I entered an activity record for the wrong day or time. What should I do?
If you realize later that something was incorrect with your activity record, you can reopen the record and make changes at any point until a manager has signed it. If you make changes, you will need to sign it again.
I entered the wrong Comments OR Goals and Objectives into an Activity Record. What should I do?
Use the ‘edit comment’ button to edit the Comments or Goals and Objectives. If a manager has already signed off on the Activity Record, you will be unable to edit it.
I am unable to make changes to an activity record. What should I do?
If you are unable to make changes to an activity record, it is possible the activity record has been signed by your manager. Contact your manager as soon as possible to receive support in getting the activity record adjusted and notify billing, for example.
What if I have a late Activity Record to submit?
Activity records should be completed daily by the end of each shift of support provided by ASN staff. Once completed and signed by the DSP, the activity records are then reviewed and signed within 48 hours by the assigned Division's Support Coordination team. Records that have not been completed within the expected time frame are considered late records and are subject to delayed processing due to the additional administrative work involved in validating and processing the late record.
Who should I contact with additional questions or support with Activity Records?