Q. How long does an investigation take?
A. The length of an investigation varies depending on the complexity of the situation. Some matters may be resolved quickly, while others require additional interviews, documentation, or regulatory consultation. You will be notified of outcomes when the review is complete.
Q. Why might I be placed on administrative suspension?
A. Administrative suspension is used to allow a fair and neutral investigation. It is not a presumption of wrongdoing. Suspension length depends on the details of the case. The C&R team will notify the appropriate departments of the outcome of the investigation.
Q. How long am I on suspension?
A. If you are placed on administrative suspension during an investigation, the duration will vary depending on the circumstances and complexity of the case. You will be notified by Human Resources, Personnel, or your direct supervisor once the review is complete and a determination has been made. Please refrain from contacting individuals involved in the matter while the investigation is ongoing. The Compliance & Regulations team does not handle staff disciplinary actions, but will direct you to HR, Personnel, or your supervisor.
Q. Who should I contact if I have questions about reporting or compliance requirements?
A. Contact the Compliance & Regulations Department at asncr@supports.org or your direct supervisor for guidance. The earlier questions are addressed, the better the outcome for the member and the team.